ACR Air Conditioning & Refrigeration Customer Reviews Servicing Apopka, Orlando, Winter Park, Windermere, FL & Surrounding Areas

Our AC had a leak that was unrepairable and unexpectedly we needed a new AC unit (condenser and fan). We called four companies including the former company that installed the previous units. ACR came highly recommended from several of our neighbors. We were provided several options (4) from cheaper options to higher end two stage, and variable speed units. I called Michael Torres to talk through the options and he took the time to answer all my questions. We chose to hire ACR as their price was competitive, great reviews online and timely service. Read Less

We called for emergency service last night, our first time requesting a service call since we purchased the unit from ACR earlier this year. Jenna returned the call right away, and was super helpful in trying to evaluate the situation, and scheduled a service tech to come out within the hour. Josh arrived promptly as scheduled, and had the problem diagnosed and fixed in no time. Both Josh and Jenna were knowledgeable, professional and went above and beyond the call to help the customer. Our experience last night made us feel even more confident that we purchased our AC from the right company! Thank you for quick and efficient service! Read Less

We have used them for repairs before purchasing a unit this year with them. Very impressed with each department. From technicians (Ryan is incredible) to sales to customer support, they click on all cylinders. Ryan was knowledgeable, efficient, and great with customer service. Sales team was not pushy and was patient as we modified what we needed in a unit. Customer support was responsive and made you feel like you are the most important client each interaction. Highly recommend this company to my peers. It really does truly feel each employee takes pride in working for the company based on how well each department represents it. Read Less

Glenn was the most professional a/c tech your company has ever sent to my home. Was polite didn't try telling me anything I needed for a/c and he was fair on the price and job he done for us today. Glenn is more than welcome to our home in future services with a/c unit. Thank you Richard Williams Read Less

Needed an evaluation if my duct work. Possible replacement. The representative was very professional and knowledgeable. He gave me an honest opinion. I felt very comfortable with his expertise and recommendation. I will be using them in the future for any further AC work. Read Less